Shipping & Returns

Shipping costs vary, depending on location. All shipping costs are calculated at checkout. Once your order is placed, you will receive a shipping confirmation email within 1-5 business days, providing the estimated arrival time. Tracking numbers will be included in all shipping confirmation emails. Domestically shipped packages are typically delivered within 5-10 business days. International shipping time varies based on location. If an item is out of stock, our site will reflect that and so will an email. Our items may remain on pre-order as we are a slow fashion brand, and we may need time to restock our products. 

You can return a clothing item purchased within 14 days of the delivery date.

For damaged items, please contact support@eunoiaa.com

If the item arrived damaged, you must return the damaged item, with the tags, and the sanitary tag in place. If these conditions are not met, then we cannot offer you a return.

We only offer returns within 14 days of the delivery date. If you have changed your mind about the item, and it did not arrive damaged, you may receive store credit for your item. 

When exchanging an item, it has to be unused, unworn, in original condition, with the sanitary tag in place. If these conditions are not met, then we cannot offer you an exchange for store credit. 

We do not accept returns for swimwear, but we can offer exchanges. We also do not accept returns for clothing that is bought on sale or with a discount.

For items to be returned, exchanged for store credits, please contact support@eunoiaa.com